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Logistics Intern

Logistics Intern will work hand in hand with our Logistics Manager to manage all tasks related to Order Management, Customer Fulfillment, Warehousing & Logistics and RMA. You will be part of Service Operations team in defining and creating the structure to ensure we always meet the standards of Order Management and Customer Fulfillment. You will work on multiple projects simultaneously, experience options parts of the business rapidly and have the opportunity to highlight your unique talents and skills to grow along with Zimplistic.

 

1. Customer Fulfillment

  • Trigger consignment pickup from factory to designated location
  • Ensure fulfillment order created and delivered to end customer on time
  • Coordinate with 3rd Party Logistics team for delivery order proof (POD)

2. Warehousing

  • Control and Monitor Warehouses and Stock Movement of Materials
  • Ensure accurate inventory in designated warehouse and initiate for cycle count, monthly/ quarterly inventory counts and annual stock take
  • Report warehouse and inventory discrepancies to managers

3. After-Sales Services/Reverse Logistics

  • Escalation of RMA Issues in line with warranty clause
  • Coordinate the collection of defect units, replacement, and send to diagnostic & repair center for issue resolution
  • Manage proper documentation related to RMA

Requirements

  • Students pursuing Diploma/Degree majoring in Business studies, Supply Chain, Industrial Engineering
  • Excellent Writing and verbal communication skills
  • Must be a team player and have the ability to interact with all levels in the organization
  • Effective time management skills
  • Proficient in MS Office (Word, Excell, Powerpoint & Visio), Google Drive etc.
  • Committed, analytical, focus and customer oriented
  • Strong customer service skills to provide excellent service to internal & external customers and to be pro-active in resolving their concerns
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